Privacy Policy

Purpose of this Privacy Policy

This privacy policy describes how Collaborative Real Estate, LLC (“Collab”), on behalf of Biltmore Innovation Center, treats the personally identifiable information that is collected about you when you visit this site or any other that is connected to this policy.

What is Personally Identifiable Information

“Personally identifiable information” is information that we can use to identify you as an individual. Personally identifiable information includes your name, address, telephone number and/or any other information that is connected with you personally that you may or may not share during your visit to our sites.

Information This Privacy Policy Does Not Apply To

This privacy policy does not apply to information collected about you by anyone except Collab and only applies to the web sites to which this policy is linked.  

Information That We Collect

  • Personal Information: Information you voluntarily provide, such as your name or email address when you contact us or sign up for updates.

  • Automatically Collected Information: Basic technical data such as IP address, browser type, device information, pages visited, and the date and time of your visit.

  • Cookies and Similar Technologies: Small files stored on your device to help improve website functionality and understand how visitors use our site.

How We Use Your Information

We use the collected information to:

  • Operate and maintain our website

  • Respond to inquiries and communications

  • Improve website performance and user experience

  • Monitor usage and analyze trends

  • Protect the security and integrity of the website

How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

  • With service providers who help us operate the website (e.g., hosting or analytics services)

  • To comply with legal obligations or respond to lawful requests

  • To protect our rights, safety, or property

Cookies

Collab (or third party service providers on our behalf) may set and access cookies on your computer.  A cookie is a small amount of data (often including a unique identifier), that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Collab uses cookies for site administration, to understand site usage and to improve the content and offerings on our site.

We may use cookies to track usage patterns on the sites, to deliver editorial content and to personalize information.

Our cookies may contain personally identifiable information and such cookies may be shared with others to the same extent indicated above.

Collab (or third party service providers on our behalf) may also use cookies to collect aggregate information about web site users on an anonymous basis.  

If you don’t want cookies, most Web browsers include an option that allows you to not accept them.  However, if you set your browser to refuse cookies, some portions of our sites may not function efficiently.

Data Security

We have reasonable measures I place to protect the information that is collected online and stored in our database against unauthorized access, disclosure or misuse. However, no security system is impenetrable.  We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this statement, unless a longer retention period is required by law

Your Internet Protocol (“IP”) address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university.  We may use your IP address to help diagnose problems with our servers, gather broad demographic information, and administer our website.

Changes to Privacy Policy and Notice

Collab may change this policy from time to time in its discretion.  Your continued use of our sites indicates your consent to this privacy policy and any amended versions of it.  If you have any questions or concerns about use of your personally identifiable information, please contact us at apps@collabre.co.

This policy was last updated on March 17, 2026